Skip to content
Published November 5, 2018

We understand it can be frustrating to have a low backer number, but to be told you’ll be late receiving your Cosmo.  This will be because you have chosen a keyboard that is not UK, US, or Japan.  The factory can only produce one country version at a time, so it is very likely all UK units will be made, then all Japanese units, then all US units, and then other countries afterwards.

This is why major technology companies such as Microsoft, Samsung, Dell, and HP release laptops in one country initially, and then gradually roll out that release to other countries.  We can only ask you to be patient, as you have not been forgotten or overlooked.